Tinkers Lane, Royal Wootton Bassett, SN4 7AT
Telephone: 01793 852131
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FOR ALL PATIENTS TO NOTE – W/C 5TH FEBRUARY 2024:
Due to urgent repair works to our roof taking place during w/c Monday 29th January 2024, parking spaces in the patient carpark will be limited as the ‘Doctors’ spaces nearest the surgery building will be coned off for Health and Safety Purposes and to accommodate works traffic. Accordingly, unless absolutely necessary (mobility issues, live outside RWB etc..), please consider walking or other methods of transport to alleviate any increase in the volume of vehicles in our carpark for that week. Update: This will continue until at least Friday 9th February
SAME DAY EMERGENCY TRIAGE APPOINTMENTS
For a number of years, we have provided a ‘Same Day Urgent’ Triage service 5 full days a week for the benefit of our patients offering an average of 70 triage appointments per day not including the myriad of routine pre-booked daily appointments with our various clinical teams. In the past couple of years, the volume of demand has significantly increased, resulting in the whole days’ triage appointments being regularly filled before 9:00am. In order to help us to prioritise and be able to treat genuine ‘same day urgent’ patients, it is requested that patients who have ongoing ailments that have continued for more than 2 weeks, to book a routine appointment with a clinician. This will leave a greater number of ‘same day urgent’ triage appointments for patients with relatively new ailments that they have had for less than 2 weeks. The current waiting time for a routine appointment is between one and two weeks depending on if you wish to see a specific clinician or the next available one.
SERVICES AVAILABLE AT TINKERS LANE SURGERY
Please be aware of the myriad of different services that Tinkers Lane Surgery now offers covering the following clinical professionals: GPs, Physician Associates (PAs), Advanced Nurse Practitioners (ANPs), Practice Nurses, Health Care Assistants (HCAs), Clinical Pharmacists, First Contact Physiotherapists (FCPs), Midwives and Community Nurses. For further details about how these different clinicians can help you and what clinical specialisms they cover, please click on the ‘PRACTICE STAFF’ tab at the top of this page.
Please see the following Info-graphic providing a snapshot of our activity as a Practice over the month of January 2024 highlighting the services, support and treatment carried out by us on behalf of our patients: