Tinkers Lane Surgery
Tinkers Lane, Royal Wootton Bassett, SN4 7AT
It's Thursday 5:05 PM — We're open
Telephone: 01793 852131
Out of Hours: 111
Welcome to Tinkers Lane Surgery
IMPORTANT PATIENT NOTICE: CORONA VIRUS (COVID-19)
Surgery Covid-19 Update: 29/03/20
We appreciate that this is a difficult period for all of our patients.
The Tinkers Lane surgery team are working hard and in difficult circumstances in order to provide the best service possible with reduced staff numbers due to self isolation.
To protect patients and staff it has been deemed necessary to lock the surgery doors in order to minimise the amount of footfall.
All initial consultations will continue to be conducted via telephone by one of our clinicians.
Only patients with prearranged appointments will be able to enter the surgery at the time specified, you may be asked to stay in your vehicle until called forward.
For all enquiries call the surgery but please be aware that you will be on hold for longer than normal due to our staffing levels.
Advice for High Risk Patients here: https://www.gov.uk/government/publications/guidance-on-shielding-and-protecting-extremely-vulnerable-persons-from-covid-19 websites for further advice
Please also use the NHS 111 and gov.uk/coronavirus websites for further advice.
Your continued understanding and support is very much appreciated.
SUPPORT FOR SELF ISOLATED AND QUARANTINED IN ROYAL WOOTTON BASSETT
If anyone is feeling isolated due to Corona Virus (Covid-19) and the current government advice to self-isolate (in certain circumstances), please see the link below for Royal Wootton Bassett support for the self isolated and quarantined, where you can find support and assistance if needed.
Important Notice dated 12th March 2020: Holiday Cancellations Due to Corona Virus (Covid-19)
Royal College of General Practitioners (RCGP) publication dated 27/02/2020 :The RCGP has heard reports of insurers and travel companies requesting GP letters in order for people to cancel holidays due to Covid-19, Professor Martin Marshall, Chair of the Royal College of GPs, said:
“Insurers and travel companies should be basing their decisions to offer refunds on advice from the Foreign and Commonwealth Office and Public Health England, not letters from GPs. It is not a good use of GPs’ time to be writing letters for patients who are not ill but have plans to travel – and GPs will always base their decisions on official advice.
“Patients will undoubtedly have good and sensible reasons for not wanting to travel to certain places because of Covid-19, but this is not the same as being unable to travel due to existing illness, and it should not become the GP’s responsibility to give patients advice about where not to travel.”
Tinkers Lane Surgery would like to invite you to join DoctorLink.
We have been looking at how we can improve access to Practice services; DoctorLink is our new online service where you can:
- Access advice
- Book appointments online
- Request Repeat Prescriptions
- Request Fit/Sick Notes
Sign-up is simple and you can create an account here https://app.doctorlink.com/Tinkers/register or just click on the purple ‘DoctorLink’ tile on our homepage to register as well.
For all urgent appointments, we ask that you undertake a symptom assessment through DoctorLink.
The symptom assessment will ask you a number of questions to help to identify your problem.
The outcome of your assessment will direct you to the right treatment, whether emergency care, your GP, nurse or self-care.
If your outcome indicates that an appointment is required at your GP Practice, you simply click on the “book an appointment” button and book your appointment directly.
If no appointments are available, you will see a “request an appointment” button, please click this.
Once the request has been submitted, you will then be contacted by the Practice Team, to arrange an appointment within the identified timeframe (as outlined in the outcome of your symptom checker).
The information you provide will be shared with our clinical team (where appropriate) and will assist in providing robust information of your problem to the required clinical team member prior to your appointment.
Diabetic Information for Patients: Click on the Clinics & Services Tab at the top of this home page to access up to date diabetic information for patients.
Download the SystmOnline Application Form
Download the SystmOnline Application Form from the link below, return the completed form to the surgery along with 2 x […]
Monday morning opening
Please note from 21st January, our reception will open at 8:20 on a Monday morning
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Patient Participation Group
Friends & Family Test
07:30 - 18:30
08:30 - 13.00 & 14.00 - 20.00
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08:30 - 18:30