Tinkers Lane Surgery

Tinkers Lane Surgery

Tinkers Lane, Royal Wootton Bassett, SN4 7AT

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NHS

Telephone: 01793 852131

Out of Hours: 111

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Welcome to Tinkers Lane Surgery

Patient Information – 17th September 2021:

BLOOD SPECIMEN TUBES: NATIONAL SHORTAGE – UPDATE 17TH SEPTEMBER

Dear patients,

                            Thank you for your patience and understanding during the recent supply disruption of blood specimen tubes.  I am happy to inform you that from today, 17th September, the situation appears to have been resolved nationally, and as such, we are able, with immediate effect to offer our normal blood test service for non-urgent and routine Long Term Conditions (LTCs).

Robin Noel

Managing Partner

SAME DAY EMERGENCY TRIAGE APPOINTMENTS

For a number of years, we have provided a ‘Same Day Urgent’ Triage service 5 full days a week for the benefit of our patients offering an average of 70 triage appointments per day not including the myriad of routine pre-booked daily appointments with our various clinical teams.  However, since the end of lockdown in July, the volume of demand has significantly increased, resulting in the whole days’ triage appointments being regularly filled before 9:00am.  In order to help us to prioritise and be able to treat genuine ‘same day urgent’ patients, especially as we are going into the Winter which traditionally greatly increases demand, it is requested that patients who have ongoing ailments that have continued for more than 2 weeks, to book a routine appointment with a clinician. This will leave a greater number of ‘same day urgent’ triage appointments for patients with relatively new ailments that they have had for less than 2 weeks.  The current waiting time for a routine appointment is between one and two weeks depending on if you wish to see a specific clinician or the next available one.

SERVICES AVAILABLE AT TINKERS LANE SURGERY

Please be aware of the myriad of different services that Tinkers Lane Surgery now offers covering the following clinical professionals: GPs, Physician Associates (PAs), Advanced Nurse Practitioners (ANPs), Practice Nurses, Health Care Assistants (HCAs), Clinical Pharmacists, First Contact Physiotherapists (FCPs), Midwives and Community Nurses.  For further details about how these different clinicians can help you and what clinical specialisms they cover, please click on the ‘PRACTICE STAFF’ tab at the top of this page.

Please see the following Info-graphic providing a snapshot of our activity as a Practice over the month of August 2021 highlighting the services, support and treatment carried out by us on behalf of our patients:

 

 

 

 

Latest News

Download the SystmOnline Application Form

Posted on August 5th, 2019

Download the SystmOnline Application Form from the link below, return the completed form to the surgery along with 2 x […]

Opening Times

  • Monday
    08:30 until 18:30
  • Tuesday
    08:30 until 13:00
    14:00 until 18:30
  • Wednesday
    08:30 until 18:30
  • Thursday
    08:30 until 18:30
  • Friday
    08:30 until 18:30
  • Saturday
    CLOSED
  • Sunday
    CLOSED