Tinkers Lane Surgery

Tinkers Lane Surgery

Tinkers Lane, Royal Wootton Bassett, SN4 7AT

It's Sunday 2:58 AMSorry, we're closed

NHS

Telephone: 01793 852131

Out of Hours: 111

Welcome to Tinkers Lane Surgery

IMPORTANT PATIENT INFORMATION NOTICE – Dated 2nd December 2019

Tinkers Lane Surgery would like to invite you to join DoctorLink.

We have been looking at how we can improve access to Practice services; DoctorLink is our new online service where you can:

  • Access advice
  • Book appointments online
  • Request Repeat Prescriptions
  • Request Fit/Sick Notes

Sign-up is simple and you can create an account here https://app.doctorlink.com/Tinkers/register  or just click on the purple ‘DoctorLink’ tile on our homepage to register as well.

For all urgent appointments, we ask that you undertake a symptom assessment through DoctorLink.

The symptom assessment will ask you a number of questions to help to identify your problem.

The outcome of your assessment will direct you to the right treatment, whether emergency care, your GP, nurse or self-care.

If your outcome indicates that an appointment is required at your GP Practice, you simply click on the “book an appointment” button and book your appointment directly.

If no appointments are available, you will see a “request an appointment” button, please click this.

Once the request has been submitted, you will then be contacted by the Practice Team, to arrange an appointment within the identified timeframe (as outlined in the outcome of your symptom checker).

The information you provide will be shared with our clinical team (where appropriate) and will assist in providing robust information of your problem to the required clinical team member prior to your appointment.

Diabetic Information for Patients: Click on the Clinics & Services Tab at the top of this home page to access up to date diabetic information for patients.

 Important Appointment Information :

Evening and Weekend Appointments Available…Now you can now access additional Primary Care Services in the evenings and at weekends.

Improved Access is a Wiltshire-wide initiative where local practices are working together to offer increased availability of services and appointments in the evenings and the weekend. These appointments are available 18:30-20:00 Monday-Friday, and Saturdays, Sundays and bank holidays.   This collaboration  by  practices  will ensure all patients in Wiltshire  have this option, but this might mean you will be offered an appointment at another practice.

Appointment types will vary – some being face-to-face, some on the phone – and there will be a mixture of bookable and same-day appointments available across the week. We will be offering  appointments with GPs as well as with other healthcare professionals, such as a Practice Nurse or Health Care Assistant . We are keen to balance the importance of continuity of care with convenient access for patients, while ensuring that the service is safe.

To book such an appointment, contact us during normal opening times. A receptionist will explain the process, and ensure the booking is appropriate. You will need to give consent to use this service.

Extended Hours is also a Wiltshire-wide initiative, but instead of the access to appointments being shared amongst a number of surgeries, it is run by Tinkers Lane Surgery for the benefit of only our patients.

Appointment types will vary – some being face-to-face, some on the phone – and there will be a mixture of bookable and same-day appointments available across the week. We will be offering  appointments with GPs as well as with other healthcare professionals, such as a Practice Nurse or Health Care Assistant . We are keen to balance the importance of continuity of care with convenient access for patients, while ensuring that the service is safe.

To book such an appointment, contact us during normal opening times.  A receptionist will explain the process, and ensure the booking is appropriate. You will need to give consent to use this service.

These appointments are available at the following weekly times:

Monday: 8:00am to 8:30am & 6:30pm to 7:00pm (GP Telephone Appointments Only)

Wednesday: 7:30am to 8:30am & 6:30pm to 7:30pm (Face to Face appointments with a GP, Nurse or HCA)

Thursday: 6:30pm to 7:30pm (Face to Face appointments with a GP)

 

Latest News

Download the SystmOnline Application Form

Posted on August 5th, 2019

Download the SystmOnline Application Form from the link below, return the completed form to the surgery along with 2 x […]

News Archive

Monday morning opening

Posted on January 10th, 2019

Please note from 21st January, our reception will open at 8:20 on a Monday morning

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Opening Times

  • Monday
    08:30 - 18:30
  • Tuesday
    08:30 - 13.00 & 14.00 - 20.00
  • Wednesday
    07:30 - 20:00
  • Thursday
    08:30 - 18.30
  • Friday
    08:30 - 18:30
  • Saturday
    CLOSED
  • Sunday
    CLOSED