Tinkers Lane Surgery

Tinkers Lane Surgery

Tinkers Lane, Royal Wootton Bassett, SN4 7AT

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NHS

Telephone: 01793 852131

Out of Hours: 111

Practice Staff

Doctors

Tinkers Lane Surgery was purpose-built in 1957 (one of the first in the UK), and has been much extended and improved since then. A major extension and refurbishment project was undertaken in 2003.

Dr Vardan Tadevosyan joined the practice in 2013 as a salaried GP and went on to join the partnership on 1st June 2015.  More recently,  Dr Siu Fan and Dr Kenny Gilroy joined us in 2017 as salaried GPs and have been joined by Dr Lucinda Udensi in September 2019.

Our latest recruit (November 2019) is Sarah Bruce, who is one of the very new breed of clinicians within Primary Care, a Physician’s Associate (PA).  She can perform many tasks similar to that of a GP with some limitations.  She will be providing the following services in order to provide more flexibility and access for our patients and is a very welcome member of our forward looking and evolving medical team:

On the day appointments; Triage appointments (Minor illness); Routine management of long term conditions such as Hypertension (blood pressure); Heart disease; Diabetes; Contraceptive pill checks; Under active thyroid; Low mood (starting anti-depressants); Gynae problems; Contraceptive counselling; Discuss Blood test results; Bloods (specialised clinics only); ECG (specialised clinics only).

Dr Vardan Tadevosyan (m)

MRCS, MRCGP (Ukraine 1998)

Dr Sui Fan (m)

Dr Kenny Gilroy (m)

Dr Lucinda Udensi (f)

Sarah Bruce (f)

Physician's Associate

Nursing Team

Specialist Nurses

Specialist nursing care can be arranged through your GP or the district nursing team. The Prospect Community Clinical Nurse Specialists provide a 7 day service and can be contacted by telephone (01793) 816126 (OOH) 01793 816109.

Nurses

We employ a team of very experienced nurses who work very closely with the doctors. They are able to advise you on a variety of health problems. The practice nurses can perform a variety of procedures including vaccinations, ear syringing, cervical smears, dressing to wounds, blood pressure monitoring, chronic disease management, removal of sutures and taking of ECGs. An appointment can be made via the receptionist without referral to the doctors.

The Triage Practitioners

The triage practitioners are specially trained nurses who can help and advise you on a range of conditions and diseases. They are particularly helpful in advising on treatment for colds, influenza and other minor illness and conditions. If you have an urgent need to see the doctor or discuss your symptoms you will be asked to speak in the first instance to one of our triage nurses. If they are unable to help you and feel that you need to see a doctor urgently, or at any time in the future, they will arrange for this. They are available for consultation over the phone or by appointment via the receptionists.

Admin Team

The Managing Partner is responsible for the ‘business’ of primary care and for administrative, financial, patient services, personnel and training issues within the practice. He has a keen interest in developing our service provision and would positively welcome your views and suggestions. He can be contacted by telephone or via the receptionists.

Robin Noel – Managing Partner

Reception

The reception team are the first point of contact for all patients. They are here to help you in making bookings, answering queries and directing you to the most appropriate service based on your medical needs. They will help you set up your patient online access and update your details so the surgery can keep you informed of new services.
Behind the scenes the team are also responsible for the registration and deduction of patients, liaising with local hospitals, requests from insurance companies and fellow health professionals, contacting patients for outstanding tests and checks, arranging baby immunisations, photocopying, and processing prescription queries ….the list is endless!

Sometimes, receptionists have a very difficult job to do, thank you for remembering that they are only following the doctor’s instructions or the surgery’s protocols.

Attached Staff

In addition to the staff who are situated at our premises, we have a large support network of district nurses, health visitors, community midwife, social workers, counsellor, NHS podiatrist, physiotherapist, and others, who provide a wide range of community-based services throughout the practice area.

Their duties include visiting patients in their home to provide practical assistance and/or professional advice, as well as providing regular clinics within the surgery, for example baby immunisations or antenatal care. Appointments and messages for this team are taken by the receptionists.

Healthcare Assistants

Our HCAs are supervised by the Lead Nurse. They are skilled in blood taking, injections and monitoring of blood pressure. You can see them by appointment via the receptionists.