Tinkers Lane, Royal Wootton Bassett, SN4 7AT
Telephone: 01793 852131
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Telephone (01793) 852131 or call into the surgery, or book online.
Routine appointments with a doctor may be booked up to four weeks in advance. Nurse appointments may also be booked up to four weeks in advance. Although you are registered with a particular doctor, you may see any of our GPs or Nurse Practitioners.
Our aim is to offer you a routine appointment within ten working days. Holiday periods can, of course, affect this.
If you would like a chaperone present during your consultation, then please advise the receptionist when booking your appointment. Or if you prefer bring a relative or friend with you to your consultation.
If you have a more urgent need to discuss your symptoms with a medical professional, you will be asked to speak first to one of our highly trained triage practitioners.
If you cannot keep an appointment PLEASE text CANCEL to your text appointment confirmation or ring as soon as possible to cancel it so that another patient can make use of that time.
DID YOU KNOW? We run evening surgeries
Do you work, do you need a working relative to bring you to see the doctor? Would it be more convenient for you to attend an evening ?
Sign up today to Book these Appointments online – ask the receptionists how to do this.
Our standard GP appointment length is 10 minutes
This is in line with common practice throughout the NHS. In most cases, we will be able to deal with only one problem during this 10 minute appointment.
Please help us to help all our patients
The GP has to balance caring for you as an individual patient with all the other patients who need to be seen. Having to deal with more than one problem in 10 minutes can mean that the GP is not able to give each of your problems the careful attention they require and may not enable them to help you as much as they’d like to.
Please be patient if your GP is late – it usually means they’ve been working hard dealing with sick patients with urgent problems that cannot wait and require more time to care for.
We have to balance our patients’ needs, so by limiting appointments to 10 minutes means we can offer more appointments to more patients.
These are managed by our specially trained practitioners who may triage over the telephone, sometimes saving an appointment or a visit.
If they are unable to help you over the phone they will arrange the appropriate next step for you.
Please call as early as possible, Monday to Friday.