Tinkers Lane Surgery

Tinkers Lane, Royal Wootton Bassett, SN4 7AT

Telephone: 01793 852131

We're open

Appointments

Telephone (01793) 852131 or call into the surgery, or book online.

Routine appointments with a doctor may be booked up to four weeks in advance. Nurse appointments may also be booked up to four weeks in advance. Although you are registered with a particular doctor, you may see any of our GPs or Nurse Practitioners.

Our aim is to offer you a routine appointment within ten working days. Holiday periods can, of course, affect this.

If you would like a chaperone present during your consultation, then please advise the receptionist when booking your appointment. Or if you prefer bring a relative or friend with you to your consultation.

If you have a more urgent need to discuss your symptoms with a medical professional, you will be asked to speak first to one of our highly trained triage practitioners.

If you cannot keep an appointment PLEASE text CANCEL to your text appointment confirmation or ring as soon as possible to cancel it so that another patient can make use of that time.

DID YOU KNOW?  We run evening surgeries

Do you work, do you need a working relative to bring you to see the doctor? Would it be more convenient  for you to attend an evening ?

Sign up today to Book these Appointments online – ask the receptionists how to do this.

Our standard GP appointment length is 10 minutes

This is in line with common practice throughout the NHS.  In most cases, we will be able to deal with only one problem during this 10 minute appointment.

Please help us to help all our patients

The GP has to balance caring for you as an individual patient with all the other patients who need to be seen.  Having to deal with more than one problem in 10 minutes can mean that the GP is not able to give each of your problems the careful attention they require and may not enable them to help you as much as they’d like to.

Please be patient if your GP is late – it usually means they’ve been working hard dealing with sick patients with urgent problems that cannot wait and require more time to care for.

We have to balance our patients’ needs, so by limiting appointments to 10 minutes means we can offer more appointments to more patients.

Same day Consultations and Advice

These are managed by our specially trained practitioners who may triage over the telephone, sometimes saving an appointment or a visit.

If they are unable to help you over the phone they will arrange the appropriate next step for you.

Please call as early as possible, Monday to Friday.

Opening Times

  • Monday
    08:30am to 06:30pm
  • Tuesday
    08:30am to 01:00pm
    02:00pm to 08:00pm
  • Wednesday
    08:30am to 06:30pm
  • Thursday
    08:30am to 06:30pm
  • Friday
    08:30am to 06:30pm
  • Saturday
    CLOSED
  • Sunday
    CLOSED
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