Tinkers Lane Surgery was purpose-built in 1957 (one of the first in the UK), and has been much extended and improved since then. A major extension and refurbishment project was undertaken in 2003.
Dr Peter Fudge came to Wootton Bassett way back in 1990! Dr Vardan Tadevosyan joined the practice in 2013 as a salaried GP and went on to join the partnership on 1st June 2015. More recently, Dr Siu Fan, Dr Kenny Gilroy and Dr Charlotte Wilson joined us in 2017.
The Practice Manager is responsible for the 'business' of primary care and for administrative, financial, patient services, personnel and training issues within the practice. She has a keen interest in 'customer services' and would positively welcome your views and suggestions. She can be contacted by telephone or via the receptionists.
The reception team are the first point of contact for all patients. They are here to help you in making bookings, answering queries and directing you to the most appropriate service based on your medical needs. They will help you set up your patient online access and update your details so the surgery can keep you informed of new services.
Behind the scenes the team are also responsible for the registration and deduction of patients, liaising with local hospitals, requests from insurance companies and fellow health professionals, contacting patients for outstanding tests and checks, arranging baby immunisations, photocopying, and processing prescription queries ....the list is endless!
Sometimes, receptionists have a very difficult job to do, thank you for remembering that they are only following the doctor’s instructions or the surgery’s protocols.
The secretaries deal with all correspondence leaving the practice, in particular the typing of patient referral letters to hospital. If you have a question about a referral, please contact them.