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Noticeboard


To order your repeat prescription, please either sign up for online services or just call the POD.

The POD is a simple phone call, at a local rate, to order your repeat prescription.  

pod


We're delighted to report that the waiting time for a GP appointment, with one of our permanent GPs, is LESS THAN 2 weeks. 

In addition we can offer appointments wit our Advanced Nurse Practitioner within 1 week, and on-the-day appointments with our Nurse Practitioners, for any urgent concerns or minor illnesses!


Our GPs are increasingly being asked to complete reports and letters, and we wanted to take this opportunity to give some background and explain why we ask for 5 working days for such paperwork to be completed.  Thank you for your cooperation.

Time spent completing forms and preparing reports takes the GP away from the medical care of his/her patients.  Most GPs have a very heavy workload – Our GPs work to 60 hours per week and paperwork takes up an increasing amount of their time.  In addition non-NHS work must be undertaken outside of NHS contracted time.

The National Health Service provides most health care to most people free of charge, but there are exceptions.  Sometimes the charge is made to cover some of the cost of treatment, for example dental fees.  In other cases it is because the service isn’t covered by the NHS, for example, medical reports of insurance companies, claims on private health insurance and other letters and forms which require the doctor to review the patient’s medical records.

It is important to understand that GPs are not employed by the NHS, they are self-employed and they have to cover their costs – staff, buildings, heating, lighting etc – in the same way as any small business.

The NHS pays the doctor for specific NHS work but for non NHS work the fee has to cover the doctor’s costs.  Our fees are calculated based on our GPs Private hourly rate. 

What is covered by the NHS and what is not? 

The government’s contract with GPs covers medical services to NHS patients.  In recent years, more and more organisations have been involving doctors in a whole range of non-medical work.  Sometimes the only reason that GPs are asked is because they are in a position of trust in the community, or because an insurance company or employer wants to be sure that information provided is true and accurate.

Examples of non-NHS services for which GPs can charge their patients

 Certain travel vaccinations

  • Private medical insurance reports
  • Holiday cancellation forms
  • Referral for private care forms
  • Appropriate letters requested on behalf of the patient
  • In certain instances fitness to work forms

 Examples of non-NHS services for which GPs can charge other institutions are

 

  • Medical reports for an insurance company
  • Some reports for the DSS/Benefits Agency
  • Examinations of local authority employees

 

I only need the doctor’s signature – what is the problem?

When a doctor signs a certificate or completes a report it is a condition of remaining on the Medical Register that they only sign what they know to be true.  Therefore in order to complete even the simplest of forms, the doctor may need to check the patient’s entire record.  Carelessness or an inaccurate report can have serious consequences for the doctor, with the General Medical Council or even the Police.

STAFF TRAINING

We close our doors for Staff Training on a Tuesday Lunchtime from 1-2pm.

You will still be able to get hold of us on the phone for any urgent queries!

Thanks in advance for your co-operation, this will provide valuable time for our clinical  and admin teams to share good practice and develop our service.

About us

Tinkers Lane Surgery was purpose-built in 1957 (one of the first in the UK), and has been much extended and improved since then. A major extension and refurbishment project was undertaken in 2003.

Dr Peter Fudge came to Wootton Bassett in 1990, followed by Dr Jerry Marshall in 1992. Although only six miles from Swindon, Wootton Bassett retains its friendly, "small town" atmosphere.  Dr Vardan Tadevosyan joined the practice in 2013 as a salaried GP and went on to join the partnership 1st June 2015.  Sadly we lost Dr Marshall from the partnership in November 2016.  Dr Siu Fan joined us in January 2017 bring many years of experience as a GP to the team.

Nurses

We employ a team of very experienced nurses who work very closely with the doctors. They are able to advise you on a variety of health problems. The practice nurses can perform a variety of procedures including vaccinations, ear syringing, cervical smears, dressing to wounds, blood pressure monitoring, chronic disease management, removal of sutures and taking of ECGs. An appointment can be made via the receptionist without referral to the doctors.

The Triage Nurses

The triage nurses are specially trained nurses who can help and advise you on a range of conditions and diseases. They are particularly helpful in advising on treatment for colds, influenza and other minor illness and conditions. If you have an urgent need to see the doctor or discuss your symptoms you will be asked to speak in the first instance to one of our triage nurses. If they are unable to help you and feel that you need to see a doctor urgently, or at any time in the future, they will arrange for this. They are available for consultation over the phone or by appointment via the receptionists.

Healthcare Assistants

Our HCA is supervised by the practice nurses. She is skilled in blood taking, injections and monitoring of blood pressure. You can see her by appointment via the receptionists.
 
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