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To order your repeat prescription, please either sign up for online services or just call the POD.

The POD is a simple phone call, at a local rate, to order your repeat prescription.  


We're delighted to report that the waiting time for a GP appointment, with one of our permanent GPs, is LESS THAN 2 weeks. 

In addition we can offer appointments wit our Advanced Nurse Practitioner within 1 week, and on-the-day appointments with our Nurse Practitioners, for any urgent concerns or minor illnesses!

Our GPs are increasingly being asked to complete reports and letters, and we wanted to take this opportunity to give some background and explain why we ask for 5 working days for such paperwork to be completed.  Thank you for your cooperation.

Time spent completing forms and preparing reports takes the GP away from the medical care of his/her patients.  Most GPs have a very heavy workload – Our GPs work to 60 hours per week and paperwork takes up an increasing amount of their time.  In addition non-NHS work must be undertaken outside of NHS contracted time.

The National Health Service provides most health care to most people free of charge, but there are exceptions.  Sometimes the charge is made to cover some of the cost of treatment, for example dental fees.  In other cases it is because the service isn’t covered by the NHS, for example, medical reports of insurance companies, claims on private health insurance and other letters and forms which require the doctor to review the patient’s medical records.

It is important to understand that GPs are not employed by the NHS, they are self-employed and they have to cover their costs – staff, buildings, heating, lighting etc – in the same way as any small business.

The NHS pays the doctor for specific NHS work but for non NHS work the fee has to cover the doctor’s costs.  Our fees are calculated based on our GPs Private hourly rate. 

What is covered by the NHS and what is not? 

The government’s contract with GPs covers medical services to NHS patients.  In recent years, more and more organisations have been involving doctors in a whole range of non-medical work.  Sometimes the only reason that GPs are asked is because they are in a position of trust in the community, or because an insurance company or employer wants to be sure that information provided is true and accurate.

Examples of non-NHS services for which GPs can charge their patients

 Certain travel vaccinations

  • Private medical insurance reports
  • Holiday cancellation forms
  • Referral for private care forms
  • Appropriate letters requested on behalf of the patient
  • In certain instances fitness to work forms

 Examples of non-NHS services for which GPs can charge other institutions are


  • Medical reports for an insurance company
  • Some reports for the DSS/Benefits Agency
  • Examinations of local authority employees


I only need the doctor’s signature – what is the problem?

When a doctor signs a certificate or completes a report it is a condition of remaining on the Medical Register that they only sign what they know to be true.  Therefore in order to complete even the simplest of forms, the doctor may need to check the patient’s entire record.  Carelessness or an inaccurate report can have serious consequences for the doctor, with the General Medical Council or even the Police.


We close our doors for Staff Training on a Tuesday Lunchtime from 1-2pm.

You will still be able to get hold of us on the phone for any urgent queries!

Thanks in advance for your co-operation, this will provide valuable time for our clinical  and admin teams to share good practice and develop our service.

Tinkers Lane Surgery 2016/17 Flu Campaign

What is Flu?

•  Flu is an acute viral infection of the respiratory tract (nose, mouth, throat, bronchial tubes and lungs)

•  Highly infectious illness which spreads rapidly in closed communities

•  Even people with mild or no symptoms can infect others

•  Most cases in the UK occur during an 8-10 week period during the winter

Features of Flu:

•  Easily transmitted by large droplets, small-particle aerosols and by hand to mouth/eye contamination from an infected surface or respiratory secretions of infected person

•  People with mild or no symptoms can still infect others

•  Incubation period 1-5 days (average 2-3 days) though may be longer especially in people with immune deficiency

Common symptoms include:

•  Sudden onset of fever, chills, headache, muscle pain & extreme fatigue

•  Dry cough, sore throat and stuffy nose

•  In young children gastrointestinal symptoms such as vomiting and diarrhoea may be seen

If you are eligible for a flu vaccination please do not wait to be contacted make an appointment with the reception Team for a convenient date and time.

Eligible Categories include:

Patients aged 65 and over

Chronic Respiratory Disease (6 months and older)

Chronic Heart Disease (6 months and older)

Chronic Kidney Disease (6 months and older)

Chronic Liver Disease (6 months and older)

Chronic Neurological Disease (6 months and older)

Diabetes (6 months and older)

Immunosuppressed (6 months and older)

Pregnant Women

People in Long-Stay Residential Homes

Carers – those in receipt of a Carer’s Allowance or main carer

This is not an exhaustive list please discuss with your GP if you feel you should receive a vaccination but are not in the list above.

 Why Should I Bother with the Vaccination?

•  Increasing flu vaccine uptake in clinical risk groups important because of  increased risk of death and serious illness if people in these groups catch flu.

•  For a number of years only around half of patients aged six months to under 65 in clinical risk groups have been vaccinated.

•  Despite those with liver disease and chronic neurological disease having some of the highest mortality rates, they have the lowest flu vaccine uptake rate amongst those in clinical risk groups.

•  Pregnant Women are at increased risk from complications if they contract flu

•  Having flu during pregnancy may be associated with premature birth and smaller birth size and weight

•  Flu vaccination during pregnancy provides passive immunity against flu to infants in the first few months of life

•  Studies on safety of flu vaccine in pregnancy show that inactivated flu vaccine can be safely and effectively administered during any trimester of pregnancy

•  No study to date has demonstrated an increased risk of either maternal complications or adverse fetal outcomes associated with inactivated flu vaccine

Why Vaccinate Children against flu?

In addition to the above the Government are continuing to offer flu vaccinations to children within certain age groups.  This year all children aged, two, three and four years of age on or before 1 September 2014 ie born between 2.9.09 and 1.9.12 are eligible to receive a flu vaccination.

Extension of the seasonal flu vaccination programme to all children aims to appreciably lower the public health impact of flu by:

Providing direct protection thus preventing a large number of cases of flu in children

Providing indirect protection by lowering flu transmission from:

         •  Child to child

         •  Child to adult

         •  Child to those in the clinical risk groups of any age

Reducing flu transmission in the community will avert many cases of severe flu and flu-related deaths in older adults and people with clinical risk factors

Annual administration of flu vaccine to children is expected to substantially reduce flu-related illness, GP consultations, hospital admissions and deaths

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